2021 at TurnKey Lender – Empowering Lenders Around the World to Transform the Lending Experience

2021 was the year TurnKey Lender scaled in several directions simultaneously. More product releases, more partnerships, more markets, more recognition, and a growing team across three continents. The pandemic accelerated digital lending adoption in 2020, so 2021 was the year lenders moved from emergency digitization to deliberate platform investment.

Product Releases

Five major platform updates shipped in 2021, each addressing a specific segment of the lending market.

• TurnKey Lender v7.4 – Co-Applicants, Loan Offers & Retail Upgrades

Introduced co-applicant and guarantor support, loan pre-approval flows with soft checks, underwriter-driven loan offer customization, automatic loan term adjustments based on creditworthiness, downpayment and pre-disbursement fee support, two new disbursement models for retail and embedded lending, multi-industry vendor support, and advanced Plaid, Flinks, and Experian US integrations.

• TurnKey Lender v7.5 – Risk Scoring, Credit Lines, P2P & Batch Import

Delivered a completely reimagined risk scoring interface for underwriters, full credit lines module with revolving credit and multiple disbursements, seasonal loan schedules, equal payment amount configuration, intelligent fee accrual by loan phase, and batch Excel import of customers, loans, disbursements, and repayments.

• TurnKey Lender v7.6 – SME/Business Lending Out of the Box

Introduced a pre-configured SME loan application flow covering business details, legal addresses, litigations, and owner/officer records. Added bank statement scoring for SME loans via Plaid and Flinks, new collateral asset types, and a theme editor for full appearance customization.

• TurnKey Lender v7.7 – End-to-End Automation Expansion

Introduced two-level approval flow, built-in scorecard editing, multiple loan offers per application, loan-level auto-charge configuration, auto-charge disablement after NSF responses, Clarity (Experian) integration, Plaid Assets Report integration, Dwolla payment provider, open-ended loans, Merchant Cash Advance credit product out of the box, IRR calculations with fee inclusion/exclusion, and the ability to set loan duration in number of installments.

• TurnKey Lender v7.8 – Communication & Document Management Overhaul

Delivered custom manual messaging to borrowers from all workplaces, back-office user notifications, internal comment boards with @mention, a notification center, a completely reimagined document management module with unlimited custom document types, batch disbursement, and expanded Flinks US integration with 100+ new scoring parameters.

• TurnKey Lender WooCommerce Plugin

TurnKey Lender launched a WooCommerce checkout plugin enabling merchants to offer in-house Buy Now Pay Later financing directly on their WooCommerce websites.

• TurnKey Lender Merchant Cash Advance Edition

A dedicated MCA edition was released, introducing MCA-specific credit product types, application details, fee structures, and open-ended schedule logic.

Awards & Recognition

• Winner – FinTech Breakthrough Awards 2021, “Banking Innovation Award”. Selected from over 3,750 nominations at the 5th annual FinTech Breakthrough Awards. This was one of the most comprehensive analyses of our platform.

• Winner – APAC Insider Singapore Business Awards 2021, “Best Global Loan Management Solution Provider”. An APAC Insider’s independent judging panel conducted in-depth analysis of competing solutions based on supporting documentation and merit-oriented research and selected TurnKey Lender.
• FinTech Breakthrough Awards – Banking Innovation Award. TurnKey Lender was named winner of the Banking Innovation Award at the 2021 FinTech Breakthrough Awards, selected from over 3,750 nominations worldwide. 
• SoftwareSuggest Highest Satisfaction Product Award 2021. TurnKey Lender received the Highest Satisfaction Product award from SoftwareSuggest, recognizing both the strength of its Unified Lending Management platform and the performance of its Customer Success team. 
• Singapore FinTech Report 2021. TurnKey Lender was featured as a leading provider in the lending automation category in the Singapore FinTech Report 2021 by FinTech News Network. The report positions TurnKey Lender among top fintech players shaping the digital lending landscape in Singapore and across Asia.
• Listed – Digital.com 2021, “Best Loan Servicing Software” and “Best Banking System Software”. Ranked in the top five most reliable banking software providers out of 70+ systems analyzed, evaluated on support for private, retail, corporate, and enterprise banking, credit management, payments, loans, and reporting capabilities.
• G2 Winter and Summer 2021 – Three Category Designations: Loan Origination Software – Leader, Momentum Grid® Report for Loan Origination – Momentum Leader, Loan Software – High Performer. 

• Featured – Gartner Report on Loan Origination Modernization. TurnKey Lender was named in Gartner’s report on the modernization of loan origination as a notable platform in the space.
• Featured – Deloitte Report on SME Lending. Named a top banking technology provider in Deloitte’s report for SMEs exploring innovative lending solutions.
• Finalist – Lending Awards 2021, “Best Technology Provider”. Shortlisted by Credit Strategy for the Best Technology Provider category at the Lending Awards.
• Finalist – FStech Awards 2021, “Technology Provider of the Year”. Shortlisted at the 21st annual FStech Awards, which celebrates fintech excellence across 27 categories with a focus on UK and EMEA financial services.

Partnerships

• RazorVision – a strategic partnership to improve the future of digital lending, combining TurnKey Lender’s platform with RazorVision’s technology capabilities.
• BankersLab – formalized partnership combining BankersLab’s bank-grade simulation technology with TurnKey Lender’s lending platform enabled lenders to stress-test strategies before deployment.
• Payliance – strategic partnership to advance digitalization of credit in the US, with a pre-configured integration supporting card repayments and ACH transactions.
• Peppermint Innovation – Peppermint Innovation launched its bizmoPay microloan lending platform powered by TurnKey Lender, targeting unbanked and underbanked Filipinos through the bizmoto app.
• Zūm Rails – partnership to deliver fully digital lending and instant payment processing for Canadian lenders, combining automated EFT and pre-authorized debit with AI-driven loan processing.
• Flinks – TurnKey Lender partnered with Flinks to provide deeper bank statement data for instant lending decisions, with advanced Flinks integration shipping in v7.4 and expanded further in v7.8.

Events & Conferences

• Open Banking World Congress – Panel Moderator. TurnKey Lender moderated the embedded SME financing panel, featuring the CEOs of Boss Insights and Funding Options.
• CB Insights Future of FinTech 2021. TurnKey Lender participated in CB Insights’ flagship fintech conference focused on post-COVID financial services evolution, disruptive business models, and technology partnerships.
• Manufacturing & Technology Show – Cleveland, OH. TurnKey Lender exhibited at the show, sharing expertise on automating embedded finance for equipment manufacturers.
• Additional events attended: MX Money Experience Summit, Money20/20.

Final thoughts

2021 closed with TurnKey Lender operating across more markets, with more product depth, more partnerships, and more independent recognition. The groundwork laid in 2021 for SME lending, embedded retail finance, and MCA would define the platform’s commercial focus through 2022 and beyond.