Debt collection system you can put on autopilot
Save thousands on operational costs and eliminate human error with intelligent debt collection automation.
Book a callEffective Debt Management and Collection All In One Place
Intuitive strategies for all collection phases
Swiftly manage standard or fully custom debt collection process with our intuitive, end-to-end debt collection software.
Restructure & Manage schedules
Every detail of the repayment schedule and structure of the upcoming payments is under your complete control.
Track borrowers' promises to pay
Keep track of commitments and follow up on auto pilot with integrations between our platform and messaging applications.
Client History at your fingertips
Integrations ensure that the client’s history with the business is always on hand, while preventing the increase of accounts’ payables with automated recovery of arrears on business and personal loans.
Quickly pinpoint and take action on delinquent accounts
Efficiently identify debtors, create delinquency tickets, manage debtor accounts, and complete the collection process.
Classify debt according to delinquency buckets
Precise, varied classifications of debt — by amount, duration, and other characteristics — facilitate strategic planning.
Fully digital lending you can reply on
Our robust and flexible platform delivers paperless processes and efficient workflows.
Debt tracking and reporting tailored to you
With more than 30 types of predefined reports for different departments, TurnKey Lender’s built-in specialized reporting tools provide deeper insights into your loan portfolio’s performance.
Streamlined Debt Collection for Every Type of Lender
Traditional lenders
Automate 90%+ of all loan collection work with a debt management solution created for large-scale institutions. TurnKey Lender easily integrates with 20+ popular core banking systems and ensures automated collectability scoring, communications, and payments. It also provides robust delinquency management tools to effectively handle late payments and streamline the collections process, optimizing efficiency and minimizing financial risks.
Alternative lenders
TurnKey Lender is used most by innovative alternative lenders. Its loan collection software includes a powerful feature-set that automates all common debt collection methods. Tailor-fit collection strategies and delinquency buckets management, personalized communications, restructuring, penalties and reporting capabilities allow alternative lenders to drastically improve collectability.
Embedded Lenders
Turnkey Lender’s loan collection software seamlessly integrates with your existing system for a simple in-house BNPL process automation. But for even better results you can go for the end-to-end TurnKey Lender platform to automate all of credit including origination, underwriting, servicing, collection and reporting. With dedicated solutions for your niche, TurnKey Lender reliably automates 90%+ of all B2C and B2B embedded finance processes.
Educational Resources
Steps of the Commercial and Consumer Lending Process You Can and Should Automate in 2024
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Setting up automatic loan origination process that meets your requirements in 2024
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Why Your Business Needs Our Loan Collection Software
STREAMLINE YOUR COLLECTION PROCESSES WITH AUTOMATED DEBT COLLECTION SOFTWARE
- Create secure workplaces for agents from various collection departments
- Get exact evaluation and rating of a problem loan portfolio for subsequent reselling
- Flexible modification and management of business processes that control past due payments
- Access a wide range of tools for evaluation, rating and segmentation of credit portfolios, development of scoring models
- Leverage phone scripts for all phases of collections and communications
STREAMLINE YOUR COLLECTION PROCESSES WITH AUTOMATED DEBT COLLECTION SOFTWARE
- See a 25-50% increase in the volume of repaid loans
- 30-50% less time spent on managing problematic borrowers
- Significant decrease in expenses on maintaining and supporting the system
- Shortest possible time needed to set up the system, change its parameters and conditions, as well as train staff
- Fully automatic processing of your past-due payment portfolio
Industry Praise
TurnKey Lender was selected as top software choices for SME lenders based on banking capabilities typically required for SMEs and ease-of- use.
Gartner featured TurnKey Lender in a recent report researching automation use cases aimed at modernizing loan origination and improving lending processes.
The Everest Group announced that the TurnKey Lender Loan Origination Software (LOS) leads the market in terms of market vision and capability. According to the study, Turnkey outperforms competing products in terms of ability to deliver complex loan origination…
According to a performance test by Hewlett Packard, TurnKey Lender is a flexible configuration choice on a highly scalable and reliable infrastructure.
Competing in one of the most challenging categories, TurnKey Lender has been selected as the winner of the New Product Innovation Award.
HUNDREDS OF LENDERS WORLDWIDE TRANSFORMING THEIR LENDING WITH THIS DEBT COLLECTION SOFTWARE
FAQs
Q:
What historical data about my borrowers will my TurnKey Lender instance analyze?
A:
For each account’s case stored in the TurnKey Collection system, the following historical data is kept and can later be analyzed by authorized agents:
- Number and history of past due payments; the date and time the case was sent to the collection
- Results of processing by agents of all departments
- Promises made by debtors
- Additional information on the borrower, complete personal information, scoring results
- Information on insurances and guarantors
- List of all debtor accounts
Q:
How does TurnKey Lender help speed up business processes?
A:
TurnKey Collection provides effective ways to develop business processes, including:
- Interactive and visual modeling of business processes
- Use of scoring models and the development of different ratings and evaluations
- Rules and conditions for loan case segmentation
- Conditional and non-conditional routing of account cases by stages and between departments
- Mathematical and statistical calculations
Q:
How will my loan cases be evaluated and rated?
A:
Using the TurnKey Collection evaluations, ratings and segmentation can be performed in the following two ways:
- Using the interactive definition of rules for evaluation, calculations, and classification
- Using our scoring model which has been developed based upon statistical data related to the processing of loan cases
Q:
How does TurnKey contact debtors?
A:
TurnKey Collection provides the following 4 types of automatic influence on debtors:
- SMS message
- Printed letter
- Email message
- Dialer
In addition to the existing pre-set strategies, TurnKey Collection enables users to set up new comprehensive strategies and sequences for automatic influence on debtors.
Q:
How does TurnKey Lender’s debt collection reporting work?
A:
Monitoring and assessment of all collection activities are implemented through building all types of specialized reports. In TurnKey Collection, such reports are divided into two groups:
- Operating Reports: These reports are part of the workplaces for appropriate agents and Heads of Departments. These reports allow monitoring of the dynamics of the employee’s work and the activity related to particular actions in loan case management. Operating reports are used to analyze the current work of a particular department.
- Management Reports: Management reports allow analyzing all information on the system’s collection-related activities. These reports are generated based on all available information on the delinquent loan portfolio and the scoring system. They show debtors’ distribution by segments, priorities, effectiveness on influences, repayment dynamics and many others. Turnkey Collection provides more than 30 management reports that make it possible to analyze all of the available information in detail.