SINGAPORE DATA PROTECTION POLICY FOR EMPLOYEES AND JOB APPLICANTS

TurnKey Lender complies with the Personal Data Protection Act (PDPA) which outlines the baseline standards for working with and protecting personal information in Singapore. This Data Protection Policy (“Policy”) sets out the basis upon which TurnKey Lender Pte Ltd (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of employees and job applicants in accordance with the Personal Data Protection Act (“PDPA”).

This Policy applies to personal data in our possession or under our control and includes the personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our needs.

POLICY APPLICATION

This Policy applies to all people engaged in a contract of service with TurnKey Lender (whether on a part-time, temporary or full-time basis), interns and trainees working at or associated with us (collectively referred to as “employees”), as well as people who have applied for any position with us (“job applicants”). All references to “employment” shall apply equally to internships and traineeships.

PERSONAL DATA

As used in this Policy, “personal data” means information, whether true or not, about an employee or a job applicant who can be identified:

If you are a job applicant, personal data which we may collect includes and isn’t limited to your:

name or alias, gender, NRIC/FIN or passport number, date of birth, nationality, country and city of birth;
mailing address, telephone numbers, email address, and other contact details;
CV, educational qualifications, professional qualifications and certifications, and employment references;
employment and training history;
work-related health issues and disabilities;
photographs.

If you are an employee, personal data which we may collect in the context of your employment with us includes and isn’t limited to your:

name or alias, gender, NRIC/FIN or passport number, date of birth, nationality, country and city of birth;
mailing address, telephone numbers, email address, and other contact details;
employment and training history;
salary information and bank account details;
details of your next-of-kin, spouse and other family members;
work-related health issues and disabilities;
records on leave of absence from work;
photographs and other audio-visual information;
performance assessments and disciplinary records;
any additional information provided to us by you as a job applicant (prior to being engaged as an employee).

Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

COLLECTION, USE, AND DISCLOSURE OF PERSONAL DATA

We generally collect personal data that:

you knowingly and voluntarily provide in the course of or in connection with your employment or job application with us, or via a third-party who has been duly authorised by you to disclose your personal data to us (for example, your “authorised representative”, which may include your job placement agent). After (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose of which you have not been notified (except where permitted or authorised by law).

If you are a job applicant, your personal data will be collected and used by us or we may disclose it to third parties where necessary for the following purposes:

If you are an employee, your personal data will be collected and used by us or we may disclose it to third parties where necessary for the following purposes:

performing obligations under or in connection with your contract of employment with us, including payment of remuneration and tax;
all administrative and human resources related matters within our organisation, including administering payroll, granting access to our premises and computer systems, processing leave applications, administering your insurance and other benefits, processing your claims and expenses, investigating any acts or defaults (or suspected acts or defaults) and developing human resource policies;
managing and terminating our employment relationship with you, including monitoring your internet access and your use of our intranet email to investigate potential contraventions of our internal or external compliance regulations, and resolving any employment related grievances;
assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation;
ensuring business continuity for our organisation in the event that your employment with us is or will be terminated;
performing obligations under or in connection with the provision of our goods or services to our clients;
facilitating any proposed or confirmed merger, acquisition or business asset transaction involving any part of our organisation, or corporate restructuring process;
facilitating our compliance with any laws, customs and regulations which may be applicable to us.

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

WITHDRAWING CONSENT BY JOB APPLICANTS

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until it is being withdrawn by you in writing. If you are a job applicant, you may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer (contact details provided below).

10.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process and effect your request within 2 days of receiving it.

11.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and extent of your request, we may not be able to process your job application (as the case may be). We shall, in such circumstances, notify you before completing the processing of your request (as outlined above). Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 10 above.

12.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

13.

If you wish to make (a) an access request to get to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold, you may submit your request in writing or via email to our Data Protection Officer (the contact details provided below).