TurnKey Lender FAQ

TurnKey Lender’s sophisticated calculations engine allows organizations to create unique credit products specifically tailored to their needs. The inherent flexibility allows commercial and small business loans to payday, micro-lenders, retail, leasing, etc. to run on the same core platform with unique decision rules and credit policies.

Yes. From app processing to borrower evaluation, credit decisioning, collateral management, servicing, collection, reporting, archiving and more, TurnKey Lender offers single pane of glass management for your fully digital end-to-end lending process. The system’s modular design enables us to exactly match your needs to streamline your operation.

Absolutely, that’s just one of the unique advantages of the TurnKey Lender platform. The system allows you to create as many credit products as needed with fully customized terms, scorecards, and decision rules.

Yes. TurnKey Lender includes advanced API management functionality to easily integrate third-party products and services with your lending portal.

Yes. All the loan documents, application, and payment data is securely stored in the TurnKey Lender system and can be accessed from the cloud at any time.

The system can scale to support any user count. Users have different access permissions to work on different stages of the loan’s life cycle (e.g., underwriting, servicing, collection, etc.)

All user and system actions are logged and accessible from the Audit Trail section of the Administrator workplace.

The system is pre-configured to integrate with the major e-signature platforms including Abode, eSign, DocuSign, SignNow (as part of the AirSlate partnership), etc.

TurnKey Lender supports states management out of the box. Users can create credit products for different states or regions defining APR for each product.

Yes. The System supports multiple currencies.

The TurnKey Lender system includes 10+ country editions that have been natively translated for a true multi-national ready product. The system also includes a significant Google Translate integration allowing on-the-fly translation for international borrowers.

Fee structures are fully configurable, based on dollar amount or percentage and can be triggered by any event (i.e. late fee, NSF, etc.).

Yes. The system automatically generates secure statements and payment reminders electronically. Automated printing and mailing is not included but can be added by our team to your portal for an additional cost.

The user simply fills out the customizable form on your website, the data is analyzed by our proprietary AI-powered scorecard and decision rules. The process can be fully automated or sent for secondary review by your Origination, Underwriting, and Servicing teams.

The Enterprise Solution comes with a state-of-the-art workflow tool that allows you to customize business workflows exactly to your requirements. Alternatively, our team of Business Analysts can make any ongoing customizations for an additional fee or within your plan’s included Professional Services.

You can locate any loans within the system via the built-in search functionality. There are several standard dashboards and reports included with the platform to monitor loan statuses, portfolio metrics, and employee performance. Custom dashboards and reports can be configured for an additional fee.

Our lending experts and account managers can help you align your scorecard to the specific requirements of your country. Nonetheless, it’s recommended to make sure you comply with the regulations.

There are 100+ ready-made, tested, and proven scorecards which can be deployed with your TurnKey Lender platform. They differ by regions, business models, and data scoring approaches. The scorecard you get is fully adjustable and can use any third-party data you’re willing to consider.
This includes credit-bureau reports, bank statements, or other data sources that help you make more accurate credit decisions automatically. TurnKey Lender pioneers the lending market’s trend of combining traditional and alternative scoring approaches processed by deep neural networks and machine-learning algorithms.

Yes, the System comes with functionality that allows you to automatically approve loans with the risk scores you select. The scorecard and the decision rules are fully adjustable to make sure you only automatically approve the loans you consider eligible. The System also supports risk-based pricing, so depending on where a person is on our credit-risk scale, you can offer them suitable terms.

The scorecard and decision rules can be fully customized to address the specific regulatory and local peculiarities of your market. There are also 10+ country editions that are pre-configured to work in specific jurisdictions or internationally.