Loan servicing software that simplifies loan management
End-to-end loan servicing software that allows for granular loan management at scale.
Book a call
Streamline your loan servicing processes with automation that gets the job done
Automated workflows
Our AI-powered platform puts every element of loan servicing on autopilot, helping you cut costs, save time and reduce human error.
An intuitive workspace
Give your employees and customers their best lending experience yet with an intuitive interface, easy-to-use borrower and staff portals, and a fully functional mobile app.
Advanced reporting
Automated, in-depth reports give you total clarity on business performance – from holistic, high-level loan updates to specific customer insights.
Efficient collections
Keep loan servicing on track with due date reminders, automatic fees, and live tracking of loan performance.
75+ easy integrations
TurnKey Lender’s flexible API lets you integrate with all the tools every lender needs – at the click of a button.
Streamlined document management
Go paperless, eliminate human error and free up your staff’s valuable time by putting the paperwork on autopilot.
An omnichannel experience
Advanced cloud technology allows employees and borrowers to seamlessly switch between devices.
Enhanced security
Safeguard your data with TurnKey Lender’s ISO-certified platform, strict adherence to OWASP guidelines and an auditor on staff – which make for a smooth AML and KYC compliance process.
Loan servicing automation that grows your portfolio while cutting cost and risk
Digital loan servicing process borrowers feel thankful for
Loan management tasks that used to take hours or days now happen automatically saving you money, freeing time, and making borrowers happier. From charging payments and applying fees to loan schedules and borrower communication, collections and reporting. TurnKey Lender is used worldwide to service millions of borrowers.
Focus on growth with a solution that handles all the routine
In most cases, loans serviced with TurnKey Lender don’t need any staff involvement from disbursement to full repayment. Schedules are generated automatically based on loan terms and payments are charged on time thanks to automated personalized push/email/SMS reminders. Whenever your attention is required, you see it in advance and have all the insight at a glance.
Build lasting relationships with borrowers
Give borrowers a smooth digital borrowing experience from first touch to full repayment and beyond, with a dedicated, intuitive borrower portal and app. Borrowers can manage payments and documents, apply for new loans and communicate with your staff with ease previously unimaginable for a ready-to-use solution.
It’s the way digital lending is supposed to work.
Educational Resources
Steps of the Commercial and Consumer Lending Process You Can and Should Automate in 2024
learn more
Setting up automatic loan origination process that meets your requirements in 2024
learn more
Loan servicing made simple for you and your borrowers
Grow customer lifetime value by offering an effortless lending experience
- Borrowers quickly and easily apply online
- After processing, the borrower e-signs your loan agreement
- Funds are disbursed
- Payments are automatically charged until repayment
- Borrower continues working with you in their easy-to-use borrower portal
Loan servicing software that lets you focus on the borrower, not the busy work
- Loan servicing processes run on autopilot, under your control
- All applications processed and approved on your terms
- Loan servicing challenges addressed based on worldwide best practices
- Payments charged, fees applied and due dates met until repayment
- In-depth reporting provides real-time insight into business performance
Lenders’ first choice for powerful, AI-driven loan servicing software
TurnKey Lender was selected as top software choices for SME lenders based on banking capabilities typically required for SMEs and ease-of- use.
Gartner featured TurnKey Lender in a recent report researching automation use cases aimed at modernizing loan origination and improving lending processes.
The Everest Group announced that the TurnKey Lender Loan Origination Software (LOS) leads the market in terms of market vision and capability. According to the study, Turnkey outperforms competing products in terms of ability to deliver complex loan origination…
According to a performance test by Hewlett Packard, TurnKey Lender is a flexible configuration choice on a highly scalable and reliable infrastructure.
Competing in one of the most challenging categories, TurnKey Lender has been selected as the winner of the New Product Innovation Award.
Businesses in 50+ countries already automate lending with TurnKey Lender
FAQs
Q:
What is loan servicing software, and what are its features?
A:
TurnKey Lender’s loan servicing software offers an enormous range of automation and loan servicing features, including:
- Pre-configured integrations
- Due date reminders
- Automatic fees
- Flexible documents management
- AI-powered decision engine
- Permission-based feature access
- Auto loan statement generation
- White-label in-depth appearance editor
- An intuitive interface
- Cross-channel notificationsCredit product calculations engine
- Co-application
- Batch importing and exporting of data
- Configurable loan application flow
- Collections module
- Powerful API engine
- Branch management
- Fully automated communications
Q:
What are the benefits of using loan servicing software?
A:
Reliable loan servicing software offers multiple benefits, including:
- Greater efficiency: TurnKey Lender’s AI-powered loan servicing software automates various tasks, such as payment processing, document management, and communication, reducing the need for manual work and increasing operational efficiency.
- Enhanced accuracy: The software minimizes human errors by automating calculations, generating accurate loan statements, and ensuring compliance with regulatory requirements.
- Streamlined loan management: Loan servicing software provides a centralized platform to manage loan portfolios, track payment schedules, and handle borrower communication, resulting in streamlined loan management processes.
- Improved customer experience: With features like automated notifications, self-service portals, and personalized customer interactions, loan servicing software enhances the overall customer experience by offering more convenience, speed, and transparency.
- Regulatory Compliance: Loan servicing software typically includes features for AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance, helping lenders adhere to regulatory guidelines and mitigate risks.
- Scalability: TurnKey Lender’s loan servicing software can handle large volumes of loans and borrowers, making it suitable for both small and large financial institutions or lenders looking to scale their loan operations.
Q:
What are the best practices for choosing a loan software solution?
A:
When choosing a loan software solution, consider the following things:
- Customization: How flexible and configurable is the solution? Is it suitable for your business requirements? Will the loan servicing software be tailored to your business’ needs?
- Features: Evaluate the software’s features and functionality, such as document management, reporting, and automation capabilities.
- Scalability: Ensure that the software can accommodate your current loan volume and has the scalability to handle future growth.
- Integration Capabilities: Check whether the software can integrate with your existing systems, such as accounting software or CRM tools, to streamline data flow.
- Security and compliance: Check that the loan servicing software adheres to industry-standard security protocols and is AMC and KYL compliant.
- Vendor Reputation and Support: Research the vendor’s reputation, customer reviews, and support services. Look for a provider with a track record of reliability, responsive customer support, and regular software updates.
- Cost and ROI: Consider the software’s pricing structure, including any upfront costs, ongoing fees, and potential return on investment. Evaluate the software’s benefits in relation to its cost to determine its value for your business.
Q:
Who uses loan servicing software?
A:
- TurnKey Lender’s intelligent loan servicing software is used by and suitable for any kind of business, including banks, finance companies and in-house lenders looking to automate consumer and commercial credit. Our loan servicing software lets companies from all industries offer financing directly to customers without the middleman.
Q:
How secure is TurnKey Lender’s loan servicing software?
A:
TurnKey Lender prioritizes the security and confidentiality of all loan and customer data, and incorporates robust security measures, including encryption protocols, access controls, and regular security audits, to protect sensitive information. TurnKey Lender is AML and KYC compliant and complies with industry regulations and best practices to ensure data security and privacy.