Origination and loan servicing are two very different disciplines, so your loan management software solution must meet its own unique set of requirements. The correct fit for your business will increase employee productivity, help meet regulatory compliance requirements, and provide consolidated business reports. In addition an advanced platform will flag incremental income opportunities to up-sell or cross sell additional products to high potential customers.
Automation and Workflows for Efficiency, Speed and Accuracy
Simplicity is key when you’re designing a software solution that creates measurable efficiencies. The Turnkey Lender interface is clean and clear. The intuitive design is easily understood without the need to cross reference cumbersome manuals or pop-up screens. It easily integrates with multiple outside providers, so all the loan servicing tasks can be completed in one secure servicing environment. This outside vendor integration also allows numerous data fields to be auto-populated. You reduce the need for manual data entry as well as manual data re-entry due to human error.
One integrated system provides you with simplified reports spanning all aspects of your customer relationship from application to payment history to additional product applications. It’s faster and easier to train staff on an integrated system vs. multiple software packages. And it’s always more efficient to manage one supplier relationship, instead of juggling multiple vendors.
Credit Monitoring Controls Risk, Improves Yield
Credit scoring shouldn’t stop when you book a new account. We update our proprietary algorithms on a regular basis, so you can monitor customer credit quality on a regular basis. It’s easy to leverage our library of alternative credit decision models via API.
Our servicing software system includes predictive triggers that alert you about potential bad debt, allowing you to control losses by fine tuning pricing or even closing an account. Plus there’s the added benefit of consolidated data across all your customers’ loan products, which allows you to identify up-sell and cross sell opportunities. And your marketing team can profile your best customers to improve on future marketing efforts.
Turnkey Lender advanced profiling combined with consolidated reporting makes it easier to quantify and then optimize customer lifetime value.
Comprehensive Loan Servicing Software Functionality
- Digital statement capability to supplement or even replace high cost paper statements
- Automatically tracks all interactions between lender and borrower, including payment history and customer service queries
- Automatically updates borrower credit bureau data
- Push communications via SMS, text and/or email for account alerts and payment reminders
- Customers can upload documents for fast, easy application review
- Customers can make payments via direct debits and auto-pay features
Your SME lending operation will gain a strong competitive edge with your Turnkey Lender loan servicing platform. You’ll lower operational expenses, reduce manpower, improve regulatory compliance, control bad debt, and optimize customer lifetime value. Thereby, increasing portfolio yield and business profits.
eny Finance is fully satisfied with the TurnKey Lender solution and its reliable team. I’m happy to recommend TurnKey Lender lending solution and services.
Bonart Kerimi, CEO, eny Finance AG, Switzerland
Loan Servicing Software – Key Business Benefits
Click on Turnkey Lender Advanced Loan Servicing Software to learn more about our key business benefits.