Turnkey Lender develops the most intelligent automation tools empowering innovative companies to increase financial inclusion and make credit available to ordinary people and small businesses through high-end technologies such as online lending, blockchain, social network scoring, big data, mobile data analytics.
Our employees are involved in intense, but very interesting process of software and business development for spreading the highest standards of financial technologies world-wide.
Who We Are
We’re an agile, diverse and highly professional team designing and building online and mobile lending products praised by our customers and their borrowers. We are producers of systems that are scaling globally, highly available, and extremely user-friendly. We welcome those who are willing to prove themselves within a company of talented individuals.
Turnkey Lender is listed among top fintech companies; its software products won innovation awards from governments and independent experts, it has offices in 5 countries and clients in more than 20 countries worldwide with client portfolio growing from month to month. You can expect a real investment in your professional growth, and our dedication to crafting a strong, sustainable career for you. 83% of the company’s managers have grown from junior positions inside the company.
We are looking for a Quality Assurance (QA) engineer to ensure product quality.
QA engineer responsibilities include designing and executing tests. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Requirements:
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test documentation
Hands-on experience with both gray box and black box testing
Hands-on experience with API testing tools
Solid knowledge of SQL and scripting
Experience working in an Agile/Waterfall development process
At least 1-2 Year(s) of working experience in the related field is required for this position.
Experience with performance and/or security testing is a plus
English — Upper-Intermediate/Advanced.
Responsibilities:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans, checklists, and test cases
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and business analysts) to identify system requirements
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategi
As a Software Developer, you will design, develop, and maintain internal and external applications for the company. Your day-to-day responsibilities will depend on the project on which you work. You are required to ensure the applications remain scalable while complying with performance and security standards within the organization.
Research, design, implement, and manage software applications, services, APIs, databases.
Create and perfect the application architecture with a focus on reliability, scalability, and performance.
Integrate software components and third-party systems.
Identify areas for modification in existing applications and subsequently develop these modifications.
Write and implement efficient code.
Provide estimates, WBS, and timelines and contribute to team meetings.
Verify and deploy applications and systems.
Troubleshoot development and production problems across multiple environments and operating platforms.
Test and evaluate new programs (unit tests, integration tests, etc.).
Working closely with other developers, project managers, business and systems analysts, end-users and the quality assurance team.
Requirements:
Bachelor’s degree in IT or relevant field.
2+ years of experience in development in .NET Framework/.NET Core.
Fair experience in ASP.NET MVC, WebForms, WebApi, JavaScript, Angular, TypeScript, JQuery, CSS3, HTML5, Windows services, WinForms.
Deep knowledge of algorithmic approaches, OOP principles and SOLID.
Excellent verbal and written communication skills.
Willingness to learn and contribute both independently and as part of a team.
Self-motivated and able to independently balance competing priorities.
Experience in using databases (desired MS SQL, PostgreSQL).
Familiarity with SVN, Git, Jira.
Hands-on experience with Windows/Linux/Mac OS environments.
Excellent problem-solving and communication skills.
Experience working with clients to create application features, write and meet technical needs, and provide a positive user experience.
Resourceful, flexible and hold self-accountable and persevere in the face of obstacles.
Experience using IT diagnostic tools and programs.
DevOps Engineer is an individual contributor role on a dynamic and growing team chartered with implementing DevOps for automation, deployment, and continuous monitoring of Turnkey Lender’s SaaS and Cloud offerings. We seek an individual contributor with extensive experience in infrastructure as code and automated deployments to provide experienced guidance to Turnkey Lender as we accelerate our on-premises/cloud/SaaS offerings.
Requirements:
Bachelor degree in Computer Science, Information Technology, Computer Engineering or equivalent
Preferably 2 – 4 years experience in DevOps Engineer
Good spoken/written English
Experience in administering cloud platforms: AWS, Azure, Google cloud platform
Experience in administering OS and understanding the principles of building fault-tolerant systems (Windows and Linux/Unix administration)
Experience working with High Load, High Availability systems
Strong experience with automation/configuration management using Jenkins, Ansible, Puppet, Chef or equivalent
Strong experience with infrastructure as code tools such as AWS Cloudformation, Terraform or equivalent
Experience with a scripting language such as C#, Groovy, Bash Script, Powershell or equivalent
Good team and individual skills
Responsibilities:
Developing and implementing a platform that will automate deployment, operations, and repetitive tasks
Documenting technical procedures, standards, and policies
Cloud Migration
Develop scripts to improve visualization of monitoring data to decrease troubleshooting and resolution time
Cloud or DevOps Assessment
Assist Ops team with project onboarding
Develop and test operational continuity scenarios in SaaS demo and development environments to improve operational robustness and develop recovery procedure
Work closely with Turnkey Lender’s software architects/developer to collaborate on system improvements that impact and improve customer experience
Continuously monitor (along with other team members) Turnkey Lender’s development and production SaaS, Cloud, and on-premises instances
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Requirements:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
Responsibilities:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
The Business Process Automation Analyst / Business Systems Analysts (Intelligent Process Automation) will be gathering project requirements as well as creating, designing, developing, and participating in the successful implementation of intelligent business process automation systems. You will also be required to create detailed process documentation and assure the quality of automation. You will develop workflows and decision flows with a business-oriented decision management framework for business processes configuration using drag&drop interface. You will be involved in the setup and configuration of integrations with external systems via REST\SOAP, including BI, reporting, and SQL queries development.
Your goal will be to build efficient intelligent automation of digital financing business processes that help to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people.
With Turnkey Lender, you’ll have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
Requirements:
Knowledge of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
Responsibilities:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops.
Gather, analyze, organize and document business requirements within the scope of the contract and translate this into specific technical requirements for the development team.
Manage requirements by creating use cases, specifications (including RTM, BRD, SRS, FRS), UML diagrams, wireframes, etc.
Knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git).
Define and lead the intelligent process automation systems configuration and development using visual business and decision flow building tools.
Design and develop efficient automation processes with the well-structured and easily maintainable visual process and decision flows.
Work with developers to design algorithms and flowcharts.
Integrate company’s software components with 3rd-party data sources and programs.
Design UI forms, business process logic and decision flows based on predictive models and business rules.
Document change requests from the client and explain the approved change requests to the development team.
Gather and evaluate user feedback.
Recommend and execute improvements.
Troubleshoot, debug and upgrade existing business process.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Account Executive
WHO WE ARE:
Turnkey Lender is listed among the top fintech companies and our lending software solutions have won numerous awards. We have offices in 5 countries and clients in 20+ countries with a rapidly growing client portfolio. We are an agile, diverse and highly professional team, producing solutions that scale globally, are highly available, and extremely user-friendly. We welcome those who are willing to prove themselves within a company of talented individuals.
YOUR GOAL:
This is a hunter role, supported by inside Business Development Representatives, along with a strong inbound and outbound demand generation campaigns. In addition to receiving qualified leads, you will also prospect for new business with an overall focus on acquiring Enterprise accounts and generating SaaS and Professional Services revenue to exceed your quarterly and annual quota targets.
REQUIREMENTS:
5+ Years of experience selling complex software solutions, along with a track record of exceeding quota
Bachelor’s or higher degree
Experienced in using proven sales methodologies (i.e. Challenger Sales, Miller Heiman or similar).
Strong analytical skills
Excellent communication and presentation skills
Fluent in verbal and written English
Positive attitude and “love of selling”
Resourceful and an inner drive for results
Proven ability to handle, adapt, and overcome change
Have the ability to travel as needed within your region to meet with customers or attend conferences
Capable of managing oneself to remain productive while working remotely
RESPONSIBILITIES:
Develop your pipeline through a combination of BDR qualified leads, your own prospecting activity, inbound/outbound marketing campaigns and working through channel partners
Engage with Director and C-level executives to position Turnkey Lender’s solutions through strategic selling, business case definition, return on investment analysis, usability and accelerating time to market
Collaborate with internal resources in Sales Engineering, Professional Services, Executives and Partners as needed to support your selling strategy
Keep leads and deals up to date in our CRM system and provide accurate forecasting on quarterly revenue delivery.
Attend end user lead generation events and industry trade shows as needed
Constantly stay current with industry changes, trends and continue building your expertise.
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Responsibilities:
Provide management and oversight of onboarding, customization, consulting, and implementation projects.
Provide leadership and oversight to a team of technical project managers
Decide on the most efficient staffing including project assignments and capacity planning.
Maintain complete control of project schedule, budget, and risk issues.
Together with Project Managers create and execute project work plans and revises as appropriate to meet changing needs and requirements.
Together with Project Managers communicate effectively with clients to identify needs and evaluate alternative business solutions.
Together with Sales Engineers and Project Managers support pre-sales processes and work with sales and account management professionals to win new business.
Together with Sales and Customer Success Managers set and manage client expectations.
Ensure efficient transfer of completed projects to Customer Success and Services department.
Continually seek opportunities to increase customer satisfaction and deepen client relationships.
Conduct employee performance reviews/evaluations and career development discussions.
Participate and be the critical decision-maker in the interviewing, selecting, hiring, and firing of employees.
Provide management with regular project updates and reporting on capacity, amount of implementation work, OKRs, and KPIs.
Requirements:
Bachelors or Masters degree with a STEM focus (Science, Technology, Engineering or Math). MBA is a plus.
5+ years of technical leadership experience ideally from a development or test engineering background.
Experience and understanding of software development\delivery
Solid understanding of project management techniques, methodologies, and best practices.
Deep experience in managing complex programs delivered by globally distributed teams
Ability to gather business and functional requirements
Excellent English communication skills
Desirable:
Understanding SQL queries and database structures
Knowledge around coding types (C#, python, xml)
Experience with and knowledge about SOAP/REST APIs
Experience with lending, payment processing, and/or financial systems
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Must have at least 5 years of experience working in Customer Support
B.S. in Computer Science or a related technical discipline
Experience building large-scale public products and infrastructure, preferably at a SaaS
Experience communicating considerations behind program architecture, including how and why the architecture was chosen and systems put in place to run them
Knowledge in technical program management methodologies
Comfortable working with and managing a team with strong interest in coaching team members and providing constructive feedback
You are naturally curious and a fast learner
You’re willing to dive in and understand the intricacies of how our software works and share that knowledge with others
Great verbal and written communicator
Able to work to high standards of quality consistently while ensuring tasks & customer requests are handled in a timely manner
Strong desire to challenge themselves and step outside of their comfort zone
Responsibilities
The Manager will have both deep technical and program expertise that can drive results with agility and leadership, and serve as an inspirational team leader that can gain the support of stakeholders
Manage and forecast Support Team capacity including setting team schedules, identifying common customer support issues, and working with engineering to address technical issues
Build and lead an organization with customer focus, world-class quality, and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and drive for impact
Develop strong collaborative relationships with key stakeholders including Partnerships, Product, and Engineering to define and execute on global partner and product strategies that ensure substantial long-term impact
Identify problem areas driving process improvement or training where needed
Manage communication with customers about common system releases and patches
Create weekly reports for support teams
Ensure support team progresses cases and customer comms, following defined processes
Feed up customer experience feedback and product friction points to engineering team for product improvements
Ensure documented processes are followed and updated by all Customer Support team members (drafting Help Center articles, new articles created where needed, etc)
Own internal support communication groups including email lists, slack rooms, and any other specific communication channels
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Project Manager
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
REQUIREMENTS:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
RESPONSIBILITIES:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
We are looking for a Quality Assurance (QA) engineer to ensure product quality.
QA engineer responsibilities include designing and executing tests. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Requirements:
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test documentation
Hands-on experience with both gray box and black box testing
Hands-on experience with API testing tools
Solid knowledge of SQL and scripting
Experience working in an Agile/Waterfall development process
At least 1-2 Year(s) of working experience in the related field is required for this position.
Experience with performance and/or security testing is a plus
English — Upper-Intermediate/Advanced.
Responsibilities:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans, checklists, and test cases
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and business analysts) to identify system requirements
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategi
As a Software Developer, you will design, develop, and maintain internal and external applications for the company. Your day-to-day responsibilities will depend on the project on which you work. You are required to ensure the applications remain scalable while complying with performance and security standards within the organization.
Research, design, implement, and manage software applications, services, APIs, databases.
Create and perfect the application architecture with a focus on reliability, scalability, and performance.
Integrate software components and third-party systems.
Identify areas for modification in existing applications and subsequently develop these modifications.
Write and implement efficient code.
Provide estimates, WBS, and timelines and contribute to team meetings.
Verify and deploy applications and systems.
Troubleshoot development and production problems across multiple environments and operating platforms.
Test and evaluate new programs (unit tests, integration tests, etc.).
Working closely with other developers, project managers, business and systems analysts, end-users and the quality assurance team.
Requirements:
Bachelor’s degree in IT or relevant field.
2+ years of experience in development in .NET Framework/.NET Core.
Fair experience in ASP.NET MVC, WebForms, WebApi, JavaScript, Angular, TypeScript, JQuery, CSS3, HTML5, Windows services, WinForms.
Deep knowledge of algorithmic approaches, OOP principles and SOLID.
Excellent verbal and written communication skills.
Willingness to learn and contribute both independently and as part of a team.
Self-motivated and able to independently balance competing priorities.
Experience in using databases (desired MS SQL, PostgreSQL).
Familiarity with SVN, Git, Jira.
Hands-on experience with Windows/Linux/Mac OS environments.
Excellent problem-solving and communication skills.
Experience working with clients to create application features, write and meet technical needs, and provide a positive user experience.
Resourceful, flexible and hold self-accountable and persevere in the face of obstacles.
Experience using IT diagnostic tools and programs.
DevOps Engineer is an individual contributor role on a dynamic and growing team chartered with implementing DevOps for automation, deployment, and continuous monitoring of Turnkey Lender’s SaaS and Cloud offerings. We seek an individual contributor with extensive experience in infrastructure as code and automated deployments to provide experienced guidance to Turnkey Lender as we accelerate our on-premises/cloud/SaaS offerings.
Requirements:
Bachelor degree in Computer Science, Information Technology, Computer Engineering or equivalent
Preferably 2 – 4 years experience in DevOps Engineer
Good spoken/written English
Experience in administering cloud platforms: AWS, Azure, Google cloud platform
Experience in administering OS and understanding the principles of building fault-tolerant systems (Windows and Linux/Unix administration)
Experience working with High Load, High Availability systems
Strong experience with automation/configuration management using Jenkins, Ansible, Puppet, Chef or equivalent
Strong experience with infrastructure as code tools such as AWS Cloudformation, Terraform or equivalent
Experience with a scripting language such as C#, Groovy, Bash Script, Powershell or equivalent
Good team and individual skills
Responsibilities:
Developing and implementing a platform that will automate deployment, operations, and repetitive tasks
Documenting technical procedures, standards, and policies
Cloud Migration
Develop scripts to improve visualization of monitoring data to decrease troubleshooting and resolution time
Cloud or DevOps Assessment
Assist Ops team with project onboarding
Develop and test operational continuity scenarios in SaaS demo and development environments to improve operational robustness and develop recovery procedure
Work closely with Turnkey Lender’s software architects/developer to collaborate on system improvements that impact and improve customer experience
Continuously monitor (along with other team members) Turnkey Lender’s development and production SaaS, Cloud, and on-premises instances
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Requirements:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
Responsibilities:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
The Business Process Automation Analyst / Business Systems Analysts (Intelligent Process Automation) will be gathering project requirements as well as creating, designing, developing, and participating in the successful implementation of intelligent business process automation systems. You will also be required to create detailed process documentation and assure the quality of automation. You will develop workflows and decision flows with a business-oriented decision management framework for business processes configuration using drag&drop interface. You will be involved in the setup and configuration of integrations with external systems via REST\SOAP, including BI, reporting, and SQL queries development.
Your goal will be to build efficient intelligent automation of digital financing business processes that help to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people.
With Turnkey Lender, you’ll have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
Requirements:
Knowledge of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
Responsibilities:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops.
Gather, analyze, organize and document business requirements within the scope of the contract and translate this into specific technical requirements for the development team.
Manage requirements by creating use cases, specifications (including RTM, BRD, SRS, FRS), UML diagrams, wireframes, etc.
Knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git).
Define and lead the intelligent process automation systems configuration and development using visual business and decision flow building tools.
Design and develop efficient automation processes with the well-structured and easily maintainable visual process and decision flows.
Work with developers to design algorithms and flowcharts.
Integrate company’s software components with 3rd-party data sources and programs.
Design UI forms, business process logic and decision flows based on predictive models and business rules.
Document change requests from the client and explain the approved change requests to the development team.
Gather and evaluate user feedback.
Recommend and execute improvements.
Troubleshoot, debug and upgrade existing business process.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Account Executive
WHO WE ARE:
Turnkey Lender is listed among the top fintech companies and our lending software solutions have won numerous awards. We have offices in 5 countries and clients in 20+ countries with a rapidly growing client portfolio. We are an agile, diverse and highly professional team, producing solutions that scale globally, are highly available, and extremely user-friendly. We welcome those who are willing to prove themselves within a company of talented individuals.
YOUR GOAL:
This is a hunter role, supported by inside Business Development Representatives, along with a strong inbound and outbound demand generation campaigns. In addition to receiving qualified leads, you will also prospect for new business with an overall focus on acquiring Enterprise accounts and generating SaaS and Professional Services revenue to exceed your quarterly and annual quota targets.
REQUIREMENTS:
5+ Years of experience selling complex software solutions, along with a track record of exceeding quota
Bachelor’s or higher degree
Experienced in using proven sales methodologies (i.e. Challenger Sales, Miller Heiman or similar).
Strong analytical skills
Excellent communication and presentation skills
Fluent in verbal and written English
Positive attitude and “love of selling”
Resourceful and an inner drive for results
Proven ability to handle, adapt, and overcome change
Have the ability to travel as needed within your region to meet with customers or attend conferences
Capable of managing oneself to remain productive while working remotely
RESPONSIBILITIES:
Develop your pipeline through a combination of BDR qualified leads, your own prospecting activity, inbound/outbound marketing campaigns and working through channel partners
Engage with Director and C-level executives to position Turnkey Lender’s solutions through strategic selling, business case definition, return on investment analysis, usability and accelerating time to market
Collaborate with internal resources in Sales Engineering, Professional Services, Executives and Partners as needed to support your selling strategy
Keep leads and deals up to date in our CRM system and provide accurate forecasting on quarterly revenue delivery.
Attend end user lead generation events and industry trade shows as needed
Constantly stay current with industry changes, trends and continue building your expertise.
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Responsibilities:
Provide management and oversight of onboarding, customization, consulting, and implementation projects.
Provide leadership and oversight to a team of technical project managers
Decide on the most efficient staffing including project assignments and capacity planning.
Maintain complete control of project schedule, budget, and risk issues.
Together with Project Managers create and execute project work plans and revises as appropriate to meet changing needs and requirements.
Together with Project Managers communicate effectively with clients to identify needs and evaluate alternative business solutions.
Together with Sales Engineers and Project Managers support pre-sales processes and work with sales and account management professionals to win new business.
Together with Sales and Customer Success Managers set and manage client expectations.
Ensure efficient transfer of completed projects to Customer Success and Services department.
Continually seek opportunities to increase customer satisfaction and deepen client relationships.
Conduct employee performance reviews/evaluations and career development discussions.
Participate and be the critical decision-maker in the interviewing, selecting, hiring, and firing of employees.
Provide management with regular project updates and reporting on capacity, amount of implementation work, OKRs, and KPIs.
Requirements:
Bachelors or Masters degree with a STEM focus (Science, Technology, Engineering or Math). MBA is a plus.
5+ years of technical leadership experience ideally from a development or test engineering background.
Experience and understanding of software development\delivery
Solid understanding of project management techniques, methodologies, and best practices.
Deep experience in managing complex programs delivered by globally distributed teams
Ability to gather business and functional requirements
Excellent English communication skills
Desirable:
Understanding SQL queries and database structures
Knowledge around coding types (C#, python, xml)
Experience with and knowledge about SOAP/REST APIs
Experience with lending, payment processing, and/or financial systems
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Must have at least 5 years of experience working in Customer Support
B.S. in Computer Science or a related technical discipline
Experience building large-scale public products and infrastructure, preferably at a SaaS
Experience communicating considerations behind program architecture, including how and why the architecture was chosen and systems put in place to run them
Knowledge in technical program management methodologies
Comfortable working with and managing a team with strong interest in coaching team members and providing constructive feedback
You are naturally curious and a fast learner
You’re willing to dive in and understand the intricacies of how our software works and share that knowledge with others
Great verbal and written communicator
Able to work to high standards of quality consistently while ensuring tasks & customer requests are handled in a timely manner
Strong desire to challenge themselves and step outside of their comfort zone
Responsibilities
The Manager will have both deep technical and program expertise that can drive results with agility and leadership, and serve as an inspirational team leader that can gain the support of stakeholders
Manage and forecast Support Team capacity including setting team schedules, identifying common customer support issues, and working with engineering to address technical issues
Build and lead an organization with customer focus, world-class quality, and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and drive for impact
Develop strong collaborative relationships with key stakeholders including Partnerships, Product, and Engineering to define and execute on global partner and product strategies that ensure substantial long-term impact
Identify problem areas driving process improvement or training where needed
Manage communication with customers about common system releases and patches
Create weekly reports for support teams
Ensure support team progresses cases and customer comms, following defined processes
Feed up customer experience feedback and product friction points to engineering team for product improvements
Ensure documented processes are followed and updated by all Customer Support team members (drafting Help Center articles, new articles created where needed, etc)
Own internal support communication groups including email lists, slack rooms, and any other specific communication channels
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Project Manager
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
REQUIREMENTS:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
RESPONSIBILITIES:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other and where challenges foster professional growth.
Freedom of communication is our priority. Everybody in the company can easily approach C-level managers with their ideas or questions. We make decision fast and at a local level. This approach requires trust and internal transparency, it requires everybody in the team to know what is going on around, what impact it brings to the external world, and why we are striving for certain results. It also increases the level of responsibility when hiring the new team members to ensure that they fit not only professionally but culturally. Please check our Operating Principles to understand if you share our core values.
Benefits
Comfortable work process
Competitive Salary (negotiable, based upon experience)
Paid Holidays, Vacation Days and Sick Days
Education Assistance
Paid Training and Development Programmes
Excellent team
The world-class experts’ solid and reliable team
Opportunities for self-realization in the development of top-notch enterprise level products
Projects at the forefront of innovation — AI
Professional development and career growth opportunities + paid certification
Events and holidays
In our team there is a very friendly atmosphere, we spend time together, host outings and fun events
