Turnkey Lender develops the most intelligent automation tools empowering innovative companies to increase financial inclusion and make credit available to ordinary people and small businesses through high-end technologies such as online lending, blockchain, social network scoring, big data, mobile data analytics.
Our employees are involved in intense, but very interesting process of software and business development for spreading the highest standards of financial technologies world-wide.
Who We Are
We’re an agile, diverse and highly professional team designing and building online and mobile lending products praised by our customers and their borrowers. We are producers of systems that are scaling globally, highly available, and extremely user-friendly. We welcome those who are willing to prove themselves within a company of talented individuals.
Turnkey Lender is listed among top fintech companies; its software products won innovation awards from governments and independent experts, it has offices in 5 countries and clients in more than 20 countries worldwide with client portfolio growing from month to month. You can expect a real investment in your professional growth, and our dedication to crafting a strong, sustainable career for you. 83% of the company’s managers have grown from junior positions inside the company.
We are looking for a Quality Assurance (QA) engineer to ensure product quality.
QA engineer responsibilities include designing and executing tests. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Requirements:
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test documentation
Hands-on experience with both gray box and black box testing
Hands-on experience with API testing tools
Solid knowledge of SQL and scripting
Experience working in an Agile/Waterfall development process
At least 1-2 Year(s) of working experience in the related field is required for this position.
Experience with performance and/or security testing is a plus
English — Upper-Intermediate/Advanced.
Responsibilities:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans, checklists, and test cases
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and business analysts) to identify system requirements
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategi
As a Software Developer, you will design, develop, and maintain internal and external applications for the company. Your day-to-day responsibilities will depend on the project on which you work. You are required to ensure the applications remain scalable while complying with performance and security standards within the organization.
Research, design, implement, and manage software applications, services, APIs, databases.
Create and perfect the application architecture with a focus on reliability, scalability, and performance.
Integrate software components and third-party systems.
Identify areas for modification in existing applications and subsequently develop these modifications.
Write and implement efficient code.
Provide estimates, WBS, and timelines and contribute to team meetings.
Verify and deploy applications and systems.
Troubleshoot development and production problems across multiple environments and operating platforms.
Test and evaluate new programs (unit tests, integration tests, etc.).
Working closely with other developers, project managers, business and systems analysts, end-users and the quality assurance team.
Requirements:
Bachelor’s degree in IT or relevant field.
2+ years of experience in development in .NET Framework/.NET Core.
Fair experience in ASP.NET MVC, WebForms, WebApi, JavaScript, Angular, TypeScript, JQuery, CSS3, HTML5, Windows services, WinForms.
Deep knowledge of algorithmic approaches, OOP principles and SOLID.
Excellent verbal and written communication skills.
Willingness to learn and contribute both independently and as part of a team.
Self-motivated and able to independently balance competing priorities.
Experience in using databases (desired MS SQL, PostgreSQL).
Familiarity with SVN, Git, Jira.
Hands-on experience with Windows/Linux/Mac OS environments.
Excellent problem-solving and communication skills.
Experience working with clients to create application features, write and meet technical needs, and provide a positive user experience.
Resourceful, flexible and hold self-accountable and persevere in the face of obstacles.
Experience using IT diagnostic tools and programs.
DevOps Engineer is an individual contributor role on a dynamic and growing team chartered with implementing DevOps for automation, deployment, and continuous monitoring of Turnkey Lender’s SaaS and Cloud offerings. We seek an individual contributor with extensive experience in infrastructure as code and automated deployments to provide experienced guidance to Turnkey Lender as we accelerate our on-premises/cloud/SaaS offerings.
Requirements:
Bachelor degree in Computer Science, Information Technology, Computer Engineering or equivalent
Preferably 2 – 4 years experience in DevOps Engineer
Good spoken/written English
Experience in administering cloud platforms: AWS, Azure, Google cloud platform
Experience in administering OS and understanding the principles of building fault-tolerant systems (Windows and Linux/Unix administration)
Experience working with High Load, High Availability systems
Strong experience with automation/configuration management using Jenkins, Ansible, Puppet, Chef or equivalent
Strong experience with infrastructure as code tools such as AWS Cloudformation, Terraform or equivalent
Experience with a scripting language such as C#, Groovy, Bash Script, Powershell or equivalent
Good team and individual skills
Responsibilities:
Developing and implementing a platform that will automate deployment, operations, and repetitive tasks
Documenting technical procedures, standards, and policies
Cloud Migration
Develop scripts to improve visualization of monitoring data to decrease troubleshooting and resolution time
Cloud or DevOps Assessment
Assist Ops team with project onboarding
Develop and test operational continuity scenarios in SaaS demo and development environments to improve operational robustness and develop recovery procedure
Work closely with Turnkey Lender’s software architects/developer to collaborate on system improvements that impact and improve customer experience
Continuously monitor (along with other team members) Turnkey Lender’s development and production SaaS, Cloud, and on-premises instances
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Requirements:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
Responsibilities:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
The Business Process Automation Analyst / Business Systems Analysts (Intelligent Process Automation) will be gathering project requirements as well as creating, designing, developing, and participating in the successful implementation of intelligent business process automation systems. You will also be required to create detailed process documentation and assure the quality of automation. You will develop workflows and decision flows with a business-oriented decision management framework for business processes configuration using drag&drop interface. You will be involved in the setup and configuration of integrations with external systems via REST\SOAP, including BI, reporting, and SQL queries development.
Your goal will be to build efficient intelligent automation of digital financing business processes that help to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people.
With Turnkey Lender, you’ll have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
Requirements:
Knowledge of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
Responsibilities:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops.
Gather, analyze, organize and document business requirements within the scope of the contract and translate this into specific technical requirements for the development team.
Manage requirements by creating use cases, specifications (including RTM, BRD, SRS, FRS), UML diagrams, wireframes, etc.
Knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git).
Define and lead the intelligent process automation systems configuration and development using visual business and decision flow building tools.
Design and develop efficient automation processes with the well-structured and easily maintainable visual process and decision flows.
Work with developers to design algorithms and flowcharts.
Integrate company’s software components with 3rd-party data sources and programs.
Design UI forms, business process logic and decision flows based on predictive models and business rules.
Document change requests from the client and explain the approved change requests to the development team.
Gather and evaluate user feedback.
Recommend and execute improvements.
Troubleshoot, debug and upgrade existing business process.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
YOUR GOAL:
Lead our growth through analysis and creativity, define marketing strategy and vision to support the company’s overall strategies and objectives.
The ideal candidate has experience at high-growth B2B software companies and is able to lead all areas of B2B marketing, including but not limited to Product marketing, demand generation, content marketing, branding, public relations, analyst relations, channel marketing, marketing analytics, and events.
We need a highly strategic thinker with experience working with financial sector who is also excited to execute unique campaigns that will allow the company to position in and attract new customer segments.
You will collaborate with other internal teams including product development team members to develop our strategy for product launches and product positioning.
RESPONSIBILITIES
Develop marketing strategy & high performing marketing campaigns
Set marketing goals and objectives
Owning and developing acquisition channels for onboarding new businesses
Defining product positioning to identified verticals and oversee product launches
Collaborate with sales team to create marketing content that will enable sales
Have deep understanding of product market fit and target verticals and persona’s
Maintain and Manage competitive intelligence and comparisons by
Communicate the value of new products and services to the sales and marketing team
Speak and present both internally and externally to promote the story of our product
Developing a product strategy and keeping the balance between your team’s vision for the product and the needs of the customers
Use market research data to determine product pricing
Gain insight into customer needs, untapped opportunities and buyer personas
Measure and optimize the buyer journey as it relates to product feature adoption and usage Manage marketing budget and approval processes
REQUIREMENTS:
Exceptional leadership and people skills with proven success leading a marketing team
Experience in B2B SaaS marketing
Strategic thinking
Ability to develop a marketing strategy and action plan
Experience in lending a plus
Experience with HUBSSPOT a plus
Experience in marketing SaaS to financial sector B2B customers
Bachelor's or Master’s degree
7+ years' marketing experience
Understanding and strategy around SEO & Backlinks
Advanced technical skills and understanding of B2B data sources and tools
Strong knowledge of data standardization and normalization
Strong verbal, written, and presentation skills
Empathetic & able to connect with customers on different levels
Creative, experimental and good at solution finding
Bold and Forward thinker who is able to see around corners and plan for the future
Excellent written and verbal communication skills. Comfortable presenting data and providing recommendations with confidence to senior level stakeholders, even when there is ambiguity involved
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
RESPONSIBILITIES
Work with US sales team to identify solution opportunities for prospects
Lead RFP responses in conjunction with sales and technical teams
Conduct in-depth demonstrations tying business problems to Turnkey Lender solutions
Prepare high-level estimates by analyzing customer requirements in concert with internal teams
Lead customers through pre-sales solution design balancing functionality with business impact
Define and deliver custom made industry specific demos for new prospects and clients
Create wireframes and workflows illustrating customer needs and requirements
Ability to demonstrate the best solution(s) to meet customers’ needs
Understand consumer and merchant lending for different verticals and industry landscapes
Articulate the advantages of leveraging TurnKey Lender
Develop best practices for specific industries for Unified Lending
Gather project and integration requirements with various technologies and vendors
Develop workflows for specific use cases and various integration requirements
Work in tandem with Product Team on continuous improvement, not limited to adding external technologies to enhance the TurnKe
Lender ecosystem
Train sales, business development and technical teams on solutions, competitive advantages
Help build and foster customer relationships and help drive new and existing business
Create and validate proposed solutions and architectures
Assist in formulating sales process and methodologies
Field product-related technical questions from clients and partners
REQUIREMENTS
5+ years of Sales Engineering or related field experience
Bachelor’s Degree in Computer Science, Engineering, or related field
Exceptional verbal, written and presentation skills
Analytical approach with excellent problem-solving skills
Understanding of relevant technology and concepts related to SQL and API’s
Demonstrate effective leadership through strategic and proactive approach
Operate and execute with a sense of urgency
Ability to gain the confidence of both Sales Management and Presales staff, as well as
Ability to influence client technology decisions with a TurnKey Lender solution
A creative mindset and ability to apply technologies from to legacy technology/practices
Background in business consulting and/or software development
Exceptional organizational, research and time management skills
Keen focus on customer experience, service & support skills
Strong ability multi-task and follows opportunities to completion
Bachelor's Degree or equivalent industry experience
Strong technical background, even better with SaaS/FinTech experience
Experience with TurnKey Lender technology or automation is a plus!
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
The Software Implementation Engineer/Software Deployment Engineer is responsible for working with Project Managers for the delivering, customizing, developing, and participating in the successful implementation of the TKL software solution. This is done through a unique combination of coding and SQL DBA table configuration which is part of the setup of the software and additional integrations with external systems via REST\SOAP. The software setups will include customer specific functions in relationships with BI, reporting, and SQL query development. As part of this setup and configuration, it is also required to create detailed process documentation for customer consumption of the solution and the ability to fix/address quality or functional issues of the deployed software configuration as they may be discovered. As part of the interface deployment, the engineer will develop workflows and decision flows with a decision management framework for business processes configuration, which utilizes a SQL table input model and a drag & drop software configuration interface.
The goal of the Software Engineer on the implementation team is to build efficient intelligent automation of digital financing business processes that help our customers to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people everywhere.
With Turnkey Lender, you will have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you will do meaningful work you are passionate about, with leadership support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
REQUIREMENTS:
Knowledge of coding languages (e.g. C#, .Net, Python)
Experience in SQL/MSSQL table structures
Knowledge on how to create SQL queries and table merges
Experience with and knowledge about SOAP/REST APIs
Ability to learn new technologies and software
Excellent English communication skills
Resourcefulness and troubleshooting aptitude
Attention to detail and being able to ask questions in detail
BSc/BA in Computer Science, Engineering, or a related field
RESPONSIBILITIES:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops
Ability to understand business requirements within the scope of contract and translate into specific technical requirements for the software deployment
Ability to understand business requirements that are outside of the scope of contract and communicate those to the project team
Using of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git)
Creating and defining basic and advanced SQL queries
Understand and deploy the process automation systems configuration and development using visual business and decision flow building tools
Create efficient automation processes with the well-structured and easily maintainable visual process and decision flows based on customer requirements
Work with developers to design algorithms and flowcharts
Integrate company’s software components with 3rd-party data sources and programs through API’s
Design UI forms, business process logic and decision flows based on predictive models and business rule.
Gather and evaluate user feedback
Recommend and execute improvements
Troubleshoot, debug and upgrade software after deployment in customer’s environment
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Solution Architect
The Solution Architect delivers work critical to every part of our business. You work with customers to create solutions that address their business needs and then design an efficient solution which automates financing business processes. Your solutions boost fair lending globally and make digital lending easy to use, intelligent, and affordable to people everywhere.
While working with the customer, the Solution Architect leverages knowledge across TurnKey Lender to estimate the duration and cost of an implementation. This piece of work drives the remaining Sales cycle and is the starting point for all potential implementations. The scope and accuracy of your estimates steer future workflows and will be refenced often.
Once a customer feels comfortable with your solution, the team will analyze the customer’s environment and begin to document functional requirements. You serve as a key resource to the Business Analyst responsible for this phase and will coach, mentor, and have a direct impact on the quality of their work.
This position allows you to practice your craft while having a rippling effect throughout TurnKey Lender. You’ll work independently and as part of a Team, externally and internally, as an individual contributor and as a mentor. You’ve dreamt about this role…..it’s finally here!
With Turnkey Lender, you will have the chance to make a difference at the world’s leading digital lending software companies. From Day 1, you will do meaningful work you are passionate about, with leadership support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
REQUIREMENTS:
Experience and understanding of financial systems/banking/loan software
In-depth knowledge of loan software workflows and lending solutions
Ability to gather/interpret business and functional requirements of lending software
Creating process and integration flow diagrams
Creating detailed technical documentation for implementations
Understanding SQL queries and database structures
Knowledge around coding types (C#, python, xml)
Experience with and knowledge of SOAP/REST APIs
Excellent English communication skills
Attention to detail and being able to ask questions in detail
BS/BA in Computer Science, Engineering, or a related field
7+ years of SaaS delivery/consultant experience - lending systems experience needed
RESPONSIBILITIES:
Participate in the pre-sales process, prompting customers with questions that enable you to determine business requirements and functional requirements from customers’ needs, and translate those into project documents for scoping, planning, SOW creation and execution
Ability to be a trusted advisor to customers, suggesting the proper approach and being able to communicate the reasons why the approach is best for them
Understand how to integrate company’s software components with 3rd-party data sources and programs through API’s and document those integrations and data flow
Understanding and knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git)
Understand the basics behind SQL server and advanced SQL queries
Create efficient automation processes with the well-structured and easily maintainable visual process and decision flows based on customer requirements
Work with developers to design algorithms and flowcharts
Understand and create project timelines based on milestones and tasks
Assist the sales team in project quoting and Statement of Work documents
Gather and evaluate user feedback for future projects and evaluations
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
This role is about supporting our enterprise customers. The right candidate will be able to provide a wide range of services: investigating issues, gathering customer's feedback, updating customers on new functionality, and troubleshooting. Additionally, the candidate will actively participate in the development of the support process so we are looking for someone who has the maturity to understand what it takes to scale in services.
REQUIREMENTS:
Basic understanding any of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
RESPONSIBILITIES:
Provide Technical support to customers and provide instructions on how to repair systems
Provide technical guidance, timely communications, and resolve client issues in a timely manner
Understanding customer challenges, issues, and key business goals.
Awareness of Customer business priorities & key events
Record and document all issues related to customers within established process guidelines
Troubleshoot, debug and upgrade existing business process.
Answer questions regarding product functionality and usage
Understand industry-specific APIs and protocols used when interfacing with external systems
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Project Manager
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
REQUIREMENTS:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
RESPONSIBILITIES:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Requirements
Great English - written and spoken, great communication skills
Relevant experience, such as technical writing or product documentation
Able to understand complex information and communicate the information to people with diverse professional backgrounds
Ability to communicate complex information clearly, concisely, and accurately
Ability to work with large amounts of information
Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
Will be a plus
Experience with JIRA, Confluence (or another wiki system)
Experience querying datasets using SQL and building charts for data visualization
Responsibilities
Write, publish, and maintain high-quality guides and helpful content for administrators and business users
Research, outline, write, and edit new and existing content, work closely with various departments to understand product requirements
Design and organize documentation sets for developer products
Collaborate with engineers, product managers, designers, and support staff on help requirements and strategy
Edit, clarify, and proofread documents written by others
Determine the clearest and most logical way to present information and instructions for greatest reader comprehension and writing and editing technical information accordingly
Evaluate current content and develop innovative approaches for improvement
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
We are looking for a Quality Assurance (QA) engineer to ensure product quality.
QA engineer responsibilities include designing and executing tests. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Requirements:
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test documentation
Hands-on experience with both gray box and black box testing
Hands-on experience with API testing tools
Solid knowledge of SQL and scripting
Experience working in an Agile/Waterfall development process
At least 1-2 Year(s) of working experience in the related field is required for this position.
Experience with performance and/or security testing is a plus
English — Upper-Intermediate/Advanced.
Responsibilities:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive, and well-structured test plans, checklists, and test cases
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and business analysts) to identify system requirements
Track quality assurance metrics, like defect densities and open defect counts
Stay up-to-date with new testing tools and test strategi
As a Software Developer, you will design, develop, and maintain internal and external applications for the company. Your day-to-day responsibilities will depend on the project on which you work. You are required to ensure the applications remain scalable while complying with performance and security standards within the organization.
Research, design, implement, and manage software applications, services, APIs, databases.
Create and perfect the application architecture with a focus on reliability, scalability, and performance.
Integrate software components and third-party systems.
Identify areas for modification in existing applications and subsequently develop these modifications.
Write and implement efficient code.
Provide estimates, WBS, and timelines and contribute to team meetings.
Verify and deploy applications and systems.
Troubleshoot development and production problems across multiple environments and operating platforms.
Test and evaluate new programs (unit tests, integration tests, etc.).
Working closely with other developers, project managers, business and systems analysts, end-users and the quality assurance team.
Requirements:
Bachelor’s degree in IT or relevant field.
2+ years of experience in development in .NET Framework/.NET Core.
Fair experience in ASP.NET MVC, WebForms, WebApi, JavaScript, Angular, TypeScript, JQuery, CSS3, HTML5, Windows services, WinForms.
Deep knowledge of algorithmic approaches, OOP principles and SOLID.
Excellent verbal and written communication skills.
Willingness to learn and contribute both independently and as part of a team.
Self-motivated and able to independently balance competing priorities.
Experience in using databases (desired MS SQL, PostgreSQL).
Familiarity with SVN, Git, Jira.
Hands-on experience with Windows/Linux/Mac OS environments.
Excellent problem-solving and communication skills.
Experience working with clients to create application features, write and meet technical needs, and provide a positive user experience.
Resourceful, flexible and hold self-accountable and persevere in the face of obstacles.
Experience using IT diagnostic tools and programs.
DevOps Engineer is an individual contributor role on a dynamic and growing team chartered with implementing DevOps for automation, deployment, and continuous monitoring of Turnkey Lender’s SaaS and Cloud offerings. We seek an individual contributor with extensive experience in infrastructure as code and automated deployments to provide experienced guidance to Turnkey Lender as we accelerate our on-premises/cloud/SaaS offerings.
Requirements:
Bachelor degree in Computer Science, Information Technology, Computer Engineering or equivalent
Preferably 2 – 4 years experience in DevOps Engineer
Good spoken/written English
Experience in administering cloud platforms: AWS, Azure, Google cloud platform
Experience in administering OS and understanding the principles of building fault-tolerant systems (Windows and Linux/Unix administration)
Experience working with High Load, High Availability systems
Strong experience with automation/configuration management using Jenkins, Ansible, Puppet, Chef or equivalent
Strong experience with infrastructure as code tools such as AWS Cloudformation, Terraform or equivalent
Experience with a scripting language such as C#, Groovy, Bash Script, Powershell or equivalent
Good team and individual skills
Responsibilities:
Developing and implementing a platform that will automate deployment, operations, and repetitive tasks
Documenting technical procedures, standards, and policies
Cloud Migration
Develop scripts to improve visualization of monitoring data to decrease troubleshooting and resolution time
Cloud or DevOps Assessment
Assist Ops team with project onboarding
Develop and test operational continuity scenarios in SaaS demo and development environments to improve operational robustness and develop recovery procedure
Work closely with Turnkey Lender’s software architects/developer to collaborate on system improvements that impact and improve customer experience
Continuously monitor (along with other team members) Turnkey Lender’s development and production SaaS, Cloud, and on-premises instances
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Requirements:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
Responsibilities:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
The Business Process Automation Analyst / Business Systems Analysts (Intelligent Process Automation) will be gathering project requirements as well as creating, designing, developing, and participating in the successful implementation of intelligent business process automation systems. You will also be required to create detailed process documentation and assure the quality of automation. You will develop workflows and decision flows with a business-oriented decision management framework for business processes configuration using drag&drop interface. You will be involved in the setup and configuration of integrations with external systems via REST\SOAP, including BI, reporting, and SQL queries development.
Your goal will be to build efficient intelligent automation of digital financing business processes that help to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people.
With Turnkey Lender, you’ll have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
Requirements:
Knowledge of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
Responsibilities:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops.
Gather, analyze, organize and document business requirements within the scope of the contract and translate this into specific technical requirements for the development team.
Manage requirements by creating use cases, specifications (including RTM, BRD, SRS, FRS), UML diagrams, wireframes, etc.
Knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git).
Define and lead the intelligent process automation systems configuration and development using visual business and decision flow building tools.
Design and develop efficient automation processes with the well-structured and easily maintainable visual process and decision flows.
Work with developers to design algorithms and flowcharts.
Integrate company’s software components with 3rd-party data sources and programs.
Design UI forms, business process logic and decision flows based on predictive models and business rules.
Document change requests from the client and explain the approved change requests to the development team.
Gather and evaluate user feedback.
Recommend and execute improvements.
Troubleshoot, debug and upgrade existing business process.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
YOUR GOAL:
Lead our growth through analysis and creativity, define marketing strategy and vision to support the company’s overall strategies and objectives.
The ideal candidate has experience at high-growth B2B software companies and is able to lead all areas of B2B marketing, including but not limited to Product marketing, demand generation, content marketing, branding, public relations, analyst relations, channel marketing, marketing analytics, and events.
We need a highly strategic thinker with experience working with financial sector who is also excited to execute unique campaigns that will allow the company to position in and attract new customer segments.
You will collaborate with other internal teams including product development team members to develop our strategy for product launches and product positioning.
RESPONSIBILITIES
Develop marketing strategy & high performing marketing campaigns
Set marketing goals and objectives
Owning and developing acquisition channels for onboarding new businesses
Defining product positioning to identified verticals and oversee product launches
Collaborate with sales team to create marketing content that will enable sales
Have deep understanding of product market fit and target verticals and persona’s
Maintain and Manage competitive intelligence and comparisons by
Communicate the value of new products and services to the sales and marketing team
Speak and present both internally and externally to promote the story of our product
Developing a product strategy and keeping the balance between your team’s vision for the product and the needs of the customers
Use market research data to determine product pricing
Gain insight into customer needs, untapped opportunities and buyer personas
Measure and optimize the buyer journey as it relates to product feature adoption and usage Manage marketing budget and approval processes
REQUIREMENTS:
Exceptional leadership and people skills with proven success leading a marketing team
Experience in B2B SaaS marketing
Strategic thinking
Ability to develop a marketing strategy and action plan
Experience in lending a plus
Experience with HUBSSPOT a plus
Experience in marketing SaaS to financial sector B2B customers
Bachelor's or Master’s degree
7+ years' marketing experience
Understanding and strategy around SEO & Backlinks
Advanced technical skills and understanding of B2B data sources and tools
Strong knowledge of data standardization and normalization
Strong verbal, written, and presentation skills
Empathetic & able to connect with customers on different levels
Creative, experimental and good at solution finding
Bold and Forward thinker who is able to see around corners and plan for the future
Excellent written and verbal communication skills. Comfortable presenting data and providing recommendations with confidence to senior level stakeholders, even when there is ambiguity involved
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
RESPONSIBILITIES
Work with US sales team to identify solution opportunities for prospects
Lead RFP responses in conjunction with sales and technical teams
Conduct in-depth demonstrations tying business problems to Turnkey Lender solutions
Prepare high-level estimates by analyzing customer requirements in concert with internal teams
Lead customers through pre-sales solution design balancing functionality with business impact
Define and deliver custom made industry specific demos for new prospects and clients
Create wireframes and workflows illustrating customer needs and requirements
Ability to demonstrate the best solution(s) to meet customers’ needs
Understand consumer and merchant lending for different verticals and industry landscapes
Articulate the advantages of leveraging TurnKey Lender
Develop best practices for specific industries for Unified Lending
Gather project and integration requirements with various technologies and vendors
Develop workflows for specific use cases and various integration requirements
Work in tandem with Product Team on continuous improvement, not limited to adding external technologies to enhance the TurnKe
Lender ecosystem
Train sales, business development and technical teams on solutions, competitive advantages
Help build and foster customer relationships and help drive new and existing business
Create and validate proposed solutions and architectures
Assist in formulating sales process and methodologies
Field product-related technical questions from clients and partners
REQUIREMENTS
5+ years of Sales Engineering or related field experience
Bachelor’s Degree in Computer Science, Engineering, or related field
Exceptional verbal, written and presentation skills
Analytical approach with excellent problem-solving skills
Understanding of relevant technology and concepts related to SQL and API’s
Demonstrate effective leadership through strategic and proactive approach
Operate and execute with a sense of urgency
Ability to gain the confidence of both Sales Management and Presales staff, as well as
Ability to influence client technology decisions with a TurnKey Lender solution
A creative mindset and ability to apply technologies from to legacy technology/practices
Background in business consulting and/or software development
Exceptional organizational, research and time management skills
Keen focus on customer experience, service & support skills
Strong ability multi-task and follows opportunities to completion
Bachelor's Degree or equivalent industry experience
Strong technical background, even better with SaaS/FinTech experience
Experience with TurnKey Lender technology or automation is a plus!
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
The Software Implementation Engineer/Software Deployment Engineer is responsible for working with Project Managers for the delivering, customizing, developing, and participating in the successful implementation of the TKL software solution. This is done through a unique combination of coding and SQL DBA table configuration which is part of the setup of the software and additional integrations with external systems via REST\SOAP. The software setups will include customer specific functions in relationships with BI, reporting, and SQL query development. As part of this setup and configuration, it is also required to create detailed process documentation for customer consumption of the solution and the ability to fix/address quality or functional issues of the deployed software configuration as they may be discovered. As part of the interface deployment, the engineer will develop workflows and decision flows with a decision management framework for business processes configuration, which utilizes a SQL table input model and a drag & drop software configuration interface.
The goal of the Software Engineer on the implementation team is to build efficient intelligent automation of digital financing business processes that help our customers to boost fair lending globally and making digital lending easy to use, intelligent and affordable to people everywhere.
With Turnkey Lender, you will have the chance to make a difference at one of the world’s leading digital lending software companies. From Day 1, you will do meaningful work you are passionate about, with leadership support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
REQUIREMENTS:
Knowledge of coding languages (e.g. C#, .Net, Python)
Experience in SQL/MSSQL table structures
Knowledge on how to create SQL queries and table merges
Experience with and knowledge about SOAP/REST APIs
Ability to learn new technologies and software
Excellent English communication skills
Resourcefulness and troubleshooting aptitude
Attention to detail and being able to ask questions in detail
BSc/BA in Computer Science, Engineering, or a related field
RESPONSIBILITIES:
Understanding customer challenges and key business goals through discovery calls, discussions, and workshops
Ability to understand business requirements within the scope of contract and translate into specific technical requirements for the software deployment
Ability to understand business requirements that are outside of the scope of contract and communicate those to the project team
Using of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git)
Creating and defining basic and advanced SQL queries
Understand and deploy the process automation systems configuration and development using visual business and decision flow building tools
Create efficient automation processes with the well-structured and easily maintainable visual process and decision flows based on customer requirements
Work with developers to design algorithms and flowcharts
Integrate company’s software components with 3rd-party data sources and programs through API’s
Design UI forms, business process logic and decision flows based on predictive models and business rule.
Gather and evaluate user feedback
Recommend and execute improvements
Troubleshoot, debug and upgrade software after deployment in customer’s environment
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Solution Architect
The Solution Architect delivers work critical to every part of our business. You work with customers to create solutions that address their business needs and then design an efficient solution which automates financing business processes. Your solutions boost fair lending globally and make digital lending easy to use, intelligent, and affordable to people everywhere.
While working with the customer, the Solution Architect leverages knowledge across TurnKey Lender to estimate the duration and cost of an implementation. This piece of work drives the remaining Sales cycle and is the starting point for all potential implementations. The scope and accuracy of your estimates steer future workflows and will be refenced often.
Once a customer feels comfortable with your solution, the team will analyze the customer’s environment and begin to document functional requirements. You serve as a key resource to the Business Analyst responsible for this phase and will coach, mentor, and have a direct impact on the quality of their work.
This position allows you to practice your craft while having a rippling effect throughout TurnKey Lender. You’ll work independently and as part of a Team, externally and internally, as an individual contributor and as a mentor. You’ve dreamt about this role…..it’s finally here!
With Turnkey Lender, you will have the chance to make a difference at the world’s leading digital lending software companies. From Day 1, you will do meaningful work you are passionate about, with leadership support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future while building the future you want, here at Turnkey Lender.
REQUIREMENTS:
Experience and understanding of financial systems/banking/loan software
In-depth knowledge of loan software workflows and lending solutions
Ability to gather/interpret business and functional requirements of lending software
Creating process and integration flow diagrams
Creating detailed technical documentation for implementations
Understanding SQL queries and database structures
Knowledge around coding types (C#, python, xml)
Experience with and knowledge of SOAP/REST APIs
Excellent English communication skills
Attention to detail and being able to ask questions in detail
BS/BA in Computer Science, Engineering, or a related field
7+ years of SaaS delivery/consultant experience - lending systems experience needed
RESPONSIBILITIES:
Participate in the pre-sales process, prompting customers with questions that enable you to determine business requirements and functional requirements from customers’ needs, and translate those into project documents for scoping, planning, SOW creation and execution
Ability to be a trusted advisor to customers, suggesting the proper approach and being able to communicate the reasons why the approach is best for them
Understand how to integrate company’s software components with 3rd-party data sources and programs through API’s and document those integrations and data flow
Understanding and knowledge of coding languages (e.g. C#, .Net) and frameworks/systems (e.g. AngularJS, Git)
Understand the basics behind SQL server and advanced SQL queries
Create efficient automation processes with the well-structured and easily maintainable visual process and decision flows based on customer requirements
Work with developers to design algorithms and flowcharts
Understand and create project timelines based on milestones and tasks
Assist the sales team in project quoting and Statement of Work documents
Gather and evaluate user feedback for future projects and evaluations
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
This role is about supporting our enterprise customers. The right candidate will be able to provide a wide range of services: investigating issues, gathering customer's feedback, updating customers on new functionality, and troubleshooting. Additionally, the candidate will actively participate in the development of the support process so we are looking for someone who has the maturity to understand what it takes to scale in services.
REQUIREMENTS:
Basic understanding any of coding languages (e.g. C#, .Net, Python).
Experience in SQL/MSSQL.
Experience in SOAP/REST APIs.
Ability to learn new technologies.
Excellent communication skills.
Resourcefulness and troubleshooting aptitude.
Attention to detail.
BSc/BA in Computer Science, Engineering or a related field.
RESPONSIBILITIES:
Provide Technical support to customers and provide instructions on how to repair systems
Provide technical guidance, timely communications, and resolve client issues in a timely manner
Understanding customer challenges, issues, and key business goals.
Awareness of Customer business priorities & key events
Record and document all issues related to customers within established process guidelines
Troubleshoot, debug and upgrade existing business process.
Answer questions regarding product functionality and usage
Understand industry-specific APIs and protocols used when interfacing with external systems
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Project Manager
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
REQUIREMENTS:
At least 4 years of experience in managing technology/online/business projects in a professional environment involving multiple stakeholders
Experience in leading several projects simultaneously
Experience in Agile and Waterfall
Excellent written and spoken English
Effective problem-solving, negotiation, and decision-making skills
Ability to demonstrate highly effective, productive, and motivational leadership skills
Perfect communication, time management and problem-solving skills
Experience in SQL, XML, JSON - as a plus
Ability to assess performance and recommend new measures to improve performance
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus
RESPONSIBILITIES:
Managing the production of the required deliverables
Planning and monitoring several projects
Work closely with client's team by reporting project status
Team management and processed coordination across teams (Business analysis Development, QA, Support)
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning and origination by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.
The results so far:
We have over 100 banking and non-banking customers in 28 countries
We won multiple Lending Industry Awards
Triple digit % revenue growth year-on-year
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other.
You can expect a real investment in your and your team’s professional growth. Dedication to crafting a strong, career advancement opportunities to those seeking to take their careers to the next level.
Requirements
Great English - written and spoken, great communication skills
Relevant experience, such as technical writing or product documentation
Able to understand complex information and communicate the information to people with diverse professional backgrounds
Ability to communicate complex information clearly, concisely, and accurately
Ability to work with large amounts of information
Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
Will be a plus
Experience with JIRA, Confluence (or another wiki system)
Experience querying datasets using SQL and building charts for data visualization
Responsibilities
Write, publish, and maintain high-quality guides and helpful content for administrators and business users
Research, outline, write, and edit new and existing content, work closely with various departments to understand product requirements
Design and organize documentation sets for developer products
Collaborate with engineers, product managers, designers, and support staff on help requirements and strategy
Edit, clarify, and proofread documents written by others
Determine the clearest and most logical way to present information and instructions for greatest reader comprehension and writing and editing technical information accordingly
Evaluate current content and develop innovative approaches for improvement
TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.
We enable people to do great work and develop professionally. We created the naturally evolving environment where our people are happy to work together, where different skill sets are matched to complement each other and where challenges foster professional growth.
Freedom of communication is our priority. Everybody in the company can easily approach C-level managers with their ideas or questions. We make decision fast and at a local level. This approach requires trust and internal transparency, it requires everybody in the team to know what is going on around, what impact it brings to the external world, and why we are striving for certain results. It also increases the level of responsibility when hiring the new team members to ensure that they fit not only professionally but culturally. Please check our Operating Principles to understand if you share our core values.
Benefits
Comfortable work process
Competitive Salary (negotiable, based upon experience)
Paid Holidays, Vacation Days and Sick Days
Education Assistance
Paid Training and Development Programmes
Excellent team
The world-class experts’ solid and reliable team
Opportunities for self-realization in the development of top-notch enterprise level products
Projects at the forefront of innovation — AI
Professional development and career growth opportunities + paid certification
Events and holidays
In our team there is a very friendly atmosphere, we spend time together, host outings and fun events
