Finally, a Digital Banking Platform for Easy End-to-End Automation

Adapt to what your customers expect in 2021 with an AI-driven Digital Banking Platform for intelligent banking automation.

TurnKey Lender is a customer-centric, easy to use platform that lets you manage your bank’s entire lending process from anywhere in the world. TurnKey Lender applies proprietary AI to automate origination, credit decisioning, servicing, collection, due diligence, and all parts of digital banking.

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When digital transformation is done right it is like a caterpillar turning into a butterfly. But when it is done wrong, all you have is a really fast caterpillar.

Solution architecture

Turnkey Lender's no-code digital banking platform optimizes previously manual processes with automation and intelligence. With flexible lending workflows and an open integration layer, the platform enables an end-to-end, intuitive banking experience.

Solution Architecture

Role and user access permission controls
Fully customizable processes, forms, and reports
Control all facets of the system without having to request vendor assistance
Build new business processes, forms, and reports
Modify workflows, approval processes, integrations, and business rules
Powerful yet easy to use for customers and System Integrators
Lending automation with zero coding required
All configuration is done through Turnkey Force tools
No manual updating of the configuration files on a server
Clear version control
Full system documentation available
Staff training and onboarding
No vendor lock-in
The System doesn’t require user “critical mass” to make changes
Develop your platform independently from TurnKey Lender
Enjoy complete ownership over 100% of your data

Don’t Take Our Word for It - Let Our Customer’s Results Speak For Themselves

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Operational efficiency grows on average by 283% for customers who use TurnKey Lender.

Total portfolio profitability grows on average by 49% in the first year after deploying TurnKey Lender.

Customer lifetime value grows by an average of 67%.

The TurnKey Lender
Digital Banking Platform:

Whitepaper

10 questions to ask when selecting a loan automation system

Easy-to-Use Cloud-based, Fully Managed System

Focus on your bank’s mission and long-term goals by taking infrastructure management off your plate. The TurnKey Lender solution lives in the cloud, so deployment is fast and easy. The fully managed lending system is updated regularly at a platform level, without the need for in-house IT expertise. This keeps you current with all technology and cybersecurity advances.

Your team can access the platform at any time, from anywhere, from any desktop or mobile device. We use multiple backup systems to ensure the platform is always up and open for business. If you prefer to host the system, our implementation team will work with your team to size and deploy in your data center or private cloud.

Platform Configuration

Every bank has specific lending requirements, including complex legacy software integrations, constantly changing regulatory rules, and ongoing cybersecurity issues. Our lending solution is robust and flexible in order to support a wide variety of needs that are unique to banks, regardless of size or location.

Turnkey Lender’s highly-trained team will take responsibility for understanding your individual requirements, communicating with the technical staff, and managing a timely deployment. The platform is customized and white-labeled for your bank. Their goal is to exceed your expectations every time.

Intelligent Automation for Origination and Account Servicing

Intelligent automation helps you speed up processes, reduce operational costs, and capture more loans. Today’s borrower shops around online and often accept the first approved application, regardless of the interest rate.

TurnKey Lender offers an end-to-end solution that includes loan origination, credit review, underwriting, funds transfer, onboarding, payments processing, collections, and regular reports.

You can start by choosing just the functionality you need today, and add extra features over time. We’ll customize your system, white-label the platform with your brand, and train your employees to get the most from their new digital banking platform.

AI-driven Alternative Credit Scoring

Alternative credit scoring helps you book more loans, without violating credit risk parameters. It increases the size of your portfolio, by approving prospects with thin credit. It improves portfolio profitability, by pricing new accounts correctly. And it’s fast, delivering credit decisions in 30 seconds.

We start by auditing your current credit evaluation processes and scorecard. Then we leverage our AI-driven, proprietary credit scoring software with deep neural networks that constantly fine-tune the algorithm. The Turnkey Lender Decision Engine is integrated with traditional credit bureaus as well as behavioral surrogates, like personal financial management patterns, that are accessed via open banking interfaces. You’ll get the most sophisticated credit scoring model on the market today.

Analytics and Reporting

Faster, more insightful decisions are easy with a custom dashboard that gives your team a complete picture on one screen.

TurnKey Lender integrates data points from across the platform to deliver actionable intelligence on employee performance, portfolio credit quality, the overall health of the lending operation, and more. We can also integrate our analytics system with your in-house software for truly comprehensive, custom reporting.

Cybersecurity and Fraud Prevention

A database breach could bankrupt your business, so TurnKey Lender goes the extra mile to prevent disaster before it happens.

Our platform is GDPR compliant. It is certified for ISO 27001, and ISO 9001. It leverages a platform architecture that conforms to guidelines issued by the National Institute of Standards and Technology (NIST), and the Open Web Application Security Project (OWASP).

The fraud prevention module includes automated identity verification, and additional protection techniques like user session expiry, strict password creation logic, and password recovery rules.

Digital Onboarding

A better onboarding experience will set the stage for a long-term relationship with high lifetime value. You know how to make your new borrowers feel welcome and important. We know how to make lending easy, efficient, and cost-effective.

TurnKey Lender white-labels the automated onboarding processes for a seamless customer transition from approved application to money in a customer’s account. Plus, you receive multichannel communications options for borrowers who need to communicate with your customer care representatives.

Debt Collections

A great way to improve portfolio profitability is to get out in front of bad debt. Our digital banking platform includes a bad-debt trigger that works like an early warning signal. The automated system red flags the account, sends payment reminders, calculates penalty fees, credits outstanding payments, adjusts credit scores, and recalculates account pricing. All on auto-pilot. Our collections module can be integrated with client software systems as well as third-party suppliers. It delivers a fully automated solution that works even for complex, large-scale organizations. 

Employee Training

You can’t earn a return on your technology investment until your team has mastered all the features and functionality in their new lending platform. That’s why we work hard to get your team up-to-speed as quickly as possible.

We use a combination of online and on-site training sessions to help your employees get the most from the system. The intuitive workflows are fast and easy to learn. And our dedicated technical support managers are ready to ensure your employees get answers to all their questions 24/7/365.

Ongoing Support

Our customer service representatives and dedicated technical support managers make sure your employees get answers to all their questions and get any issues resolved right away.
It’s another area where we exceed expectations every time with a 99% customer satisfaction score.

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Customer’s Spotlight

National Iron Bank CEO Steven Cornell states, “As our customers’ needs have changed over the years, National Iron Bank continues to evolve to meet those needs. One thing, however, has remained constant, we remain a small community bank in Connecticut providing private, quality service to the communities we serve. Our product offering is the result of living and working with our customers, realizing their needs and offering bank services to meet those needs.

Due to the changing nature of the industry and current climate, we are excited to choose TurnKey Lender to go even beyond how we serve our customers using the most advanced digital lending technology on the market. We are starting out using the TurnKey Lender digital residential lending services and then will add on digital consumer and commercial lending services to truly digitize our banking operations."

The key factor for choosing to work with TurnKey Lender is their expertise and dedication to our needs and requirements. Having the peace of mind our partner will deliver quality is important to us. TurnKey Lender has not disappointed us since they began working with us.

We looked at other lending solutions. But TurnKey Lender was just more accessible and...well, ‘turn key.’ Now we're on a level playing field with the bigger guys without the overhead. This, and intelligent credit scoring, helps us provide our borrowers with affordable loans while working at a profit.