Application Abandon Rate Reduced From 90% to 10%


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Background/Opportunity
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Business Problem
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Solution
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Results
The superior TurnKey Lender platform has automated the entire lending process for EasyLoans, and delivered the following program improvements:
1. Reduced application abandon rate from 90% to 10%
2. Reduced manual application processing rate from 80% to 0%
3. Operational efficiencies have increased by 100%
4. System experiences 0% downtime
5. Scalable system has remained stable, despite substantial growth.
6. EasyLoans has become the market leader for digital consumer loans in Nigeria.
Testimonial
The users like the platform we got from TurnKey Lender much better. And regulatorycompliance got much simpler. Thanks to TurnKey Lender’s screening and reporting functionality, we weed out the vast majority of the dangerous borrowers. Then the system-generated reports can be used for our regulators.Our new TurnKey Lender platform has exceeded expectations, and the overall user experiencehas improved.
Seyi Olufemi
CEO